Home Installation Professionals

5:00 am

First thing I do in the morning is make outgoing calls to all six installer crews. I check that they are en route to their first site of the morning and that everything is going according to schedule.

6:30 am

After I talk to all my crews, I leave voice mails for my coordinator in the office. I let them know any potential issues for that day and report any outstanding issues from the previous work day.

7:00 am

I leave a voice mail for my customer service team manager about daily check-ins on customer financials.

8:00 am

My second crew is now at their second site and in the process of building their second shed of the day. I drive to their first site and do a shed audit so that we can review what they can improve on later in the day.

10:00 am

I head to my third crew’s second build to see how things are progressing. Meanwhile, I make two phone calls, one to my customer service rep and the other to my coordinator to discuss weekly and semi-weekly builds.

2:00 pm

I am doing a pre-build customer site survey and look for potential problems with the area where we’ll be installing on Saturday. I look at whether the ground is level, double check the sonotubes, and determine how far the crew will have to carry their supplies and product from the truck to the site.

3:00 pm

One of my crews needs screens for an install, so I swing by the home office to pick some up and check in with the director of operations about some outstanding issues.

5:00 pm

I drive home and wrap up the days events. I speak to accounting about a few charge backs and touch base with my team manager before signing off for the day.

6:00 pm

I’m home, checking emails and responding to anything that cannot wait until tomorrow.